Internet Gambling Questions
Below you will find a complete list of questions and scenarios you may come across while playing at our online casino. Be sure to read through 7Spins FAQ's carefully as this will help you to enhance your Internet gambling experience at 7Spins.
7Spins has the best Internet Casino games and the friendliest and experienced casino customer support service. With lots of casino games your satisfaction is certain! The freedom to play Internet casino games via our Download version makes our online casino the most versatile casino on the Internet.
Choose to play our Download Casino and enjoy the most stable Internet gambling platforms. Our download casino features immediate access to support via online chat through your casino screen, you will have the chance of playing multiple casino games with our unique game tab feature that let you switch casino games without needing to close them.
Go ahead try our online casino games, you will love them!
Absolutely! We offer Free Casino Games through of our top of the line Download Casino. All you need to do is access our online casino via the Download version and choose the "Fun Money" option!
7Spins will give you a free $15 sign up bonus just for Downloading our software. So go ahead, Sign Up now and gamble away on the best Internet casino games!
7Spins has lots of Internet Casino Games ranging from BlackJack to slots to keno! You will have different types of casino classic slot and video slot machines, different types of Poker games, and you can never miss the traditional Keno games, or enjoy the real feel of a Roulette table!
Check the best casino games on the Internet by downloading our software!
In our download version your registration is immediate. The moment you submit your registration information, our system will immediately take you to the casino account login option. All you need to do is enter your Nickname and password. Click on Login and start gambling!
You can contact us via Live Help or calling our toll free number 1-888-532-1918. Also, you can get in touch with us via email to support@7Spins.com. All our support agents are available 24/7 and are always willing to help you.
The most effective way is to register our emails as known addresses. Here is an outline on how to do this depending on your email account provider:
- From Inbox, click "Actions", then "Junk E-mail", then "Junk E-mail Options".
- Click "Safe Senders".
- Click "Add" and enter our address: registration@7Spins.com, promotions@7Spins.com and click "Ok".
Hotmail, Live or MSN
- From your mailbox, click the "Options" tab, then "Safe and blocked senders".
- Enter the domain "http://www.7Spins.com" and click "Add to list". If you can't add the domain, go to the next step.
- Type: registration@7Spins.com and click "Add to list". Repeat for promotions@7Spins.com.
Note: If you see one of our emails in your Junk Mail folder, click on 'This is not Junk Mail' to avoid emails from the same source being sent to the Junk Mail folder in the future.
- Open your mailbox.
- Open address book and click 'Address' tab.
- Click on 'Add contact'.
- Enter our email addresses: registration@7Spins.com and promotions@7Spins.com.
- Open your mailbox.
- Keyword: Spam Controls.
- Open latest email received from us.
- Click Add Address button on the right to add to "People I Know" list.
- You can also just send an email to registration@7Spins.com and promotions@7Spins.com and that will add us to your "People I Know" list automatically.
- Open an email received from us, click on Reply on the top right corner.
- New email window opens with wrong address in the "Send To" box.
- Replace address in Send To box with either one of our addresses.
- Click Send Now on the top right corner.
Sending the email automatically adds us into your "People I Know" list.
To ensure that our emails are delivered to your Gmail inbox, simply add us to your contacts list:
- Open your mailbox.
- Click on Contacts.
- Click Add Contacts.
- In the "Name" field enter: 7Spins
- In the "Email" field enter: registration@7Spins.com and promotions@7Spins.com.
- Click "Add Contact."
- Click Address Book on the left menu.
- Click Add Contact at the top of your Address Book.
- To add a contact, you may enter information in the General, Phone, Address, Internet and Personal pages. Use the tabs at the top to switch from page to page.
- Click Add when you are finished entering all contact information.
- Open your mailbox.
- Click "Mail Options"
- Click "Filters"
- Click "Add Filter"
- In the top row labeled "From header", "Contains" must be selected in the pull-down menu.
- Then enter 7Spins email addresses registration@7Spins.com and promotions@7Spins.com.
- At the bottom, "Move the Message To:" select "Inbox" from the pull-down menu.
- Click "Add Filter" button again.
- If our emails have been filtered to your "bulk" folder, open the message and click "This is not Spam" next to the "From" field.
Our casino software is designed to save every single bit of information you have while playing our online casino games.
This means that if you get disconnected while gambling online, our casino software will save your last bet and it will simply start right where you left it! Amazing isn't it? Our Internet casino software is designed in a way that no matter if your computer freezes or you lose your Internet connection while gambling it will save everything for you. All you need to do is reopen the casino game and our software will start right where you left it. If in the event of having casino failures, and the casino game did not start where it was left, we will immediately refund the amount of your bet to your online casino account.
We have top of the line security servers with a 128-bit data encryption, which guarantees your privacy and security while playing at 7Spins. Every Credit Card transaction you make via Internet to our Casino is encrypted in our servers by an SSL Technology (Secure Socket Layer), which is the most common security featured use on the Internet to safeguard Data.
7Spins takes pride on monitoring and keeping underage children from Internet Gambling, this is why you need to be 18 years or older to play at our online casino. 7Spins implemented over the years an age verification tool where we can easily identify the age of a player to ensure that the casino player is of legal age to engage Internet casino transactions. Sometimes 7Spins will request proof of ID to verify your age and make sure you gamble responsibly at our casino.
To ensure a pleasant Internet gambling experience 7Spins recommends the following set up:
128KB or higher Cable or DSL Internet connection
1MB minimum Ram Memory
1024x768 screen resolution
Make sure your computer is up to date with the latest Microsoft Windows updates
All Java and Adobe Flash players must be up to date to have our casino software run smoothly. Should you have any other questions regarding our recommended system requirements do not hesitate to contact our casino customer support
Funding your 7Spins account is very easy.
In our Download Casino you need the following:
1)First click on Cashier from within your Real Money Account
2)Complete the form with the required information
3)Select the deposit method you prefere
4)Finally fill out the form and requested information and click on the submit button
Your Casino account has been funded! Now you are just one click away from enjoying the best Internet casino games on the web!
As you can see funding has never been easier at 7Spins!
To consistently make your playing experience here better, we are always looking for new ways to increase your possibilities to hit one of our big prizes and jackpots, so we decided to introduce an insurance program as a part of our site's promotions.
Who is eligible for this program?
All those members that received a special coupon via email or have been contacted by one of our representatives, and invited to participate in this special promotion.
What are the requirements to participate in the program?
Every time we offer this insurance, you will be provided with a code. All you need to do is contact our support representatives stating that you want to participate with that promo code and you will be in; you will also need to claim the insurance back once you spent all your insured deposit.
How does the program work?
It's really very simple! We will give you a percentage back, in cash, of your insured deposit.
So for example, if the offer is for 20% insurance, then if you deposited $200 and requested it be insured, you will be able to get $40 back once you have completely used the $200 deposit.
Please remember that this insurance is only applicable on one deposit and must be requested before you make another deposit after the insured transaction. If you make a new deposit before requesting the 20% cash back, the insurance will be automatically voided, and no exceptions will be made under ANY circumstances.
How do I get the cash back?
You have to request that your deposit be insured by mentioning the promo code to our Customer Support Staff. You will then need to contact them again as soon as your total balance is down to $0, in order to be credited with the cash back percentage of your insured deposit.
If you could not find an answer for Internet casino inquiries, feel free to contact our casino customer support for immediate assistance.
You can also email us at support@7Spins.com or call us at any time, toll free to 1-888-532-1918 We are available 24/7 and more than glad to help you at anytime!